This privacy notice explains how we collect and use personal information when you interact with our website and communications.
Contact details
We can be reached via this form: Contact Us.
What information we collect, use, and why
We collect and use limited personal information to communicate with you and provide our services.
Website interactions
We collect information that you voluntarily provide when you contact us through the website, such as via contact forms or email.
Marketing and newsletters
We collect email addresses for the purpose of sending newsletters or updates where you have chosen to subscribe.
Handling enquiries
We collect and use email communications to respond to questions, requests, or enquiries you send to us.
Lawful bases and your data protection rights
Under the EU General Data Protection Regulation (GDPR), we must have a lawful basis for collecting and using personal data.
Your rights include:
- Right of access
- Right to rectification
- Right to erasure
- Right to restriction of processing
- Right to object
- Right to data portability
- Right to withdraw consent (where processing is based on consent)
We will respond to valid requests within one month.
To exercise your rights, please contact us using the details above.
Our lawful bases for processing
Responding to enquiries
Consent (by contacting us voluntarily)
Marketing and newsletters
Consent (you may withdraw your consent at any time by unsubscribing)
Improving our communications and services
Consent, limited to feedback and interactions you choose to provide
Where we get personal information from
Directly from you.
How long we keep information
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected.
- Newsletter subscription email addresses are kept for the duration of the subscription.
- If you unsubscribe, your email address will be deleted within one year, unless a shorter retention period is required by law or you request earlier deletion.
- Enquiry-related communications are retained only as long as needed to respond and for record-keeping purposes.
Who we share information with
Data processors
We use third-party email marketing and newsletter distribution service providers that act only on our instructions. These providers may operate in the EU, the United States, or other countries and are used solely to:
- Store subscriber email addresses
- Send newsletters and related communications
Sharing information outside the EU/EEA
Where personal data is transferred outside the European Union or European Economic Area, we ensure appropriate safeguards are in place, including:
- European Commission Standard Contractual Clauses (SCCs)
- Adequacy decisions, where applicable
Further information about safeguards is available on request.
Automated decision-making
We do not use your personal data for automated decision-making or profiling.
Data security
We take reasonable technical and organisational measures to protect personal data against loss, misuse, or unauthorised access.
How to complain
If you have concerns about how we use your personal data, please contact us first.
You also have the right to lodge a complaint with the French supervisory authority:
Commission Nationale de l’Informatique et des Libertés (CNIL)
https://www.cnil.fr
Last updated: February 12, 2026